WorkBuddy Support

How can we help you today?

Pools & Teams

How do I join a pool?

Go to the "Pools" tab and tap the + button. You can search for a public pool by name. If your workplace uses a Private Pool, you will need the 6-digit Join Code from your manager or the pool admin.

Who is responsible for my shifts?

You are. WorkBuddy helps you find coverage, but we are not your employer. You are responsible for ensuring your manager knows about the trade and for showing up if a trade is not finalized.

Shifts & Trading

How do I post a shift?

Go to the "Shifts" tab and tap the big + button. Select your pool, date/time, and add any specific notes. Once posted, all pool members are notified.

Can I cancel a claim?

You can unclaim a shift if it is more than 24 hours before the start time. Within 24 hours, the claim is locked to ensure reliability for the original owner. Please contact the shift owner directly in emergencies.

Account & Billing

How do I cancel my subscription?

Go to Profile > Manage Subscription, or manage it directly through your Apple ID / Google Play Subscriptions settings. Subscriptions are billed in advance and are non-refundable.

How do I delete my account?

You may request full account deletion via the Profile section of the app or by emailing support below.

Still need help?

Contact Support

support@workbuddy.app